Debtconsolidation.com respects your right to privacy. Your privacy is important to us. We understand that maintaining the confidentiality of your financial situation is important to you. We want you to understand what information we gather about you, how we use it, and the safeguards we have in place to protect it. We also want you to understand that in connection with a request for our assistance, you may ask us to intervene with your creditors on your behalf, and that the sharing of certain non-public information with them is a necessary part of the credit counseling process.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/
The following discloses the information gathering and dissemination practices for this web site.
Our Principles for Privacy Protection
What information do we collect?
We collect your personal information, including without limitation, all information you provide, including personal information such as name, date of birth, telephone number (home, work and mobile), street address, e-mail address and social security number, including but not limited to, any other information which you provide to us through other channels. We may also collect and use your personal, demographic, and profile data to improve the Website, conduct statistical analysis, and for marketing, promotional, editorial, or feedback purposes. By agreeing to this policy or by using this Website, you authorize us to use your information to obtain other information about you from third-parties, such as your Social Security Number, where such information was incompletely or improperly filled out on our submission form. Such third-parties include, but are not limited to. Consumer reporting agencies, consumer credit bureaus and other outside parties as permitted or required by applicable laws. We may collect non-public personal information about you from the following sources:
- Information we receive from you on applications or provided by you through other forms, whether submitted through the Internet or manually, which may include, without limitation, information received from you through telephone calls, and e-mail communications. This information may include your name, address, telephone (home, work, cellular) and social security number, as well as your creditors’ names and addresses, the amounts you owe your creditors and their account numbers, credit card account information, and your living expenses.
- Information you provide to Us pertaining to certain banking information via the Internet, on the phone or in person, in order to process ACH payments.
- Information about your transactions with Us.
- Information we receive from your creditors to help us with customer authentication and credit-related decisions.
Cookies and Other Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by Debtconsolidation.com and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.
Local Storage Object (HTML 5)
Third parties with whom we partner to provide certain features on our website or to display advertising based upon your Web browsing activity use LSOs such as HTML 5. Various browsers may offer their own management tools for removing HTML5 LSOs.
Online Behavioral Advertising
What information do we disclose?
We use the information we collect to enhance our services and enhance your experience at our Website as well as to help us to offer content we determine may be of interest to you. We may disclose non-public personal information about you in the course of providing credit counseling services on your behalf. If you choose to provide personal information, it will be used for and/or shared with trusted third parties such as debt consolidators and/or other financial service providers, credit bureaus, and for marketing products and services that you might find of interest. We reserve the right to share, rent, sell or otherwise disclose your information with third parties in accordance with applicable law. These third party businesses may include, but are not limited to: providers of direct marketing services and applications, including lookup and reference, data enhancement, suppression and validation, e-mail marketers, and telemarketers. If you do not want us to share your personal information with these companies, contact us at [email protected]
By using this Website, you agree that you may be contacted in any manner contemplated in this section even if your number is found in the national Do-Not-Call registry or in any other do-not-call or similar registry. By submitting your information to the Website, you further agree to receive mobile marketing, that you may be contacted at the telephone number or mobile telephone number provided, and to receive SMS messages, including without limitation, marketing messages, from us or an affiliated third party regardless of whether or not your number is found on the national Do-Not-Call Registry or similar registry. You agree that you are at least 18 years of age and the authorized proprietor of any such mobile phone. Standard data and messaging rates will apply.
To whom do we disclose information?
We may also employ other companies and individuals to perform certain functions on our behalf. Examples may include sending direct mail and e-mail, removing duplicate information from customer lists, analyzing data, and providing marketing analysis. These agents have access to our users’ personal information as needed only to perform their functions for Us, but we do not permit them to use Our users’ personal information except as expressly permitted by Us and in accordance with applicable laws and regulations.
We may disclose non-public personal information about you to your financial service provider creditors such as banks, saving and loans, credit unions, mortgage bankers, finance companies, and credit card issuers. For the purpose of fulfilling our mission and providing you with certain services and to process your requests and payments, we may disclose your personal information to one or more service providers or other third parties who are assisting Us in performing such services. Without limiting the foregoing, these third parties may provide Us with data management, payment processing, and similar services. Additionally, in the event that you fail to complete a program you enroll in, information may be referred to a servicing agent to contact you to provide additional financial services that you may want to consider.
We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If debtshelp.info is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
How do we protect information?
Only those employees or servicing agents obligated to maintain the confidentiality of information who might need to know non-public personal information in order to provide assistance to you have access to such information. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. All information collected is stored in a technically and physically secure environment. When you enter sensitive information (such as credit card numbers and SSN) on our website, we encrypt the transmission of that information using secure socket layer technology (SSL). However, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot warrant the security of any information that you transmit to us, and you do so at your own risk. Our employees are required to ensure the security and privacy of all user information. If you have any questions about security on our Web site, you can contact us at [email protected]
Short Message Service
You acknowledge and agree that the SMS Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. You must have a two way text-enables phone with compatible carrier and plan. Compatible major carriers include Alltel Wireless, AT&T, Boost Mobile, Nextel, Sprint, T-Mobile ®, Verizon Wireless and Virgin Mobile USA. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. We may also access the content of your account and wireless account with your carrier for the purpose of identifying and resolving technical problems and service-related complaints.
This site gives users the following options for changing, deleting and modifying information previously provided. You can go to debtshelp.info to submit your request, or contact Us using the information below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you prefer that we do not send you email communications, you may opt out of those services, that is, you may direct us not to use your email address as part of our marketing efforts. If you wish to opt out of email communications, you may do so by following the unsubscribe instructions included in these emails, emailing an opt-out request to
We may also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do no have an option to opt out of these emails, which are not promotional in nature.
Your Rights to Your Personal Data
Upon request debtshelp.info will provide you with information about whether we hold any of your personal information. In accordance with applicable law, upon receiving your request via postal mail or e-mail, we will provide you a summary of personal information retained by Us. We will only send your personal records to your e-mail address or postal address that we have on file for you.
We Do Not Intentionally Collect Data from Children
Individuals under the age of eighteen (18) are not permitted to obtain products and/or services from debtshelp.info. We do not intentionally target our services to children under the age of eighteen (18) and will not knowingly collect a minor’s information. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.
This site contains links to other sites. debtshelp.info is not responsible for the privacy practices or the content of such websites. The contents of such websites are unknown and in no event, should you assume that debtshelp.info condones, approves of, or recommends the content of any website that is linked from the debtshelp.info pages or any other pages of this Website. Complaints about the content of any linked site from the Website pages should be directed to the owner of that site and not debtshelp.info. We do not endorse and are not responsible for the accuracy of the privacy policies or practices of any such third party website or service provider that may advertiser or otherwise link on the Website. The entities that advertise and/or place banner ads at the Website are independent third parties and are not affiliated with Us.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us
Social Media Features
Questions or corrections?
Revised Privacy Policies
Our Contact Information
329, S Fowler Ave Fowler CA 93625